PRIVACY AND COOKIES POLICY

The Privacy and Cookie Policy (hereinafter - the Policy) sets out how UAB Untu (hereinafter - the Company or we) manages its customers, visitors to the website www.untu.lt (hereinafter - the Website), users and other persons (hereinafter - you). , Customers or visitors) personal data.

The controller of your personal data is UAB Untu, legal entity code 304399197, registered office address Bokšto str. 10-19, Vilnius, Republic of Lithuania.

It is very important that you read the Policy carefully, as each time you visit the Website or provide your personal information, you acknowledge that you have read the terms and conditions described in this Policy. If you do not agree to these terms, please do not visit our website, use our content and / or services or provide us with your personal data.

The terms used in the policy are understood as they are defined in the EU General Data Protection Regulation no. 2016/679 (hereinafter - BDAR).

I. DEFINITIONS

  • The company or we are UAB Untu, legal entity code 304399197, registered office address Bokšto str. 10-19, Vilnius, Republic of Lithuania.

  • The Client or You is a natural person not younger than 18 years of age who has agreed to the Rules and has created an Account.

  • Website - website www.untu.lt.

  • Account - a password-protected personal Client account created during registration on the Untu website.

  • Rules - Rules for Use of the Website.

II. ON WHAT BASIS DO WE PROCESS YOUR DATA?

The Company collects and processes personal data in accordance with the legal acts of the European Union and the Republic of Lithuania regulating the protection of personal data.

The Company processes the personal data of the Clients on the following grounds:

  • On the basis of consent, which is expressed by your active actions, ie contacting us and providing personal data, registering to receive newsletters, a report on real estate, consenting to the recording of cookies;

  • Conclusion, execution, administration, amendment of contracts or similar documents;

  • For the implementation of the legitimate interests of the Company and / or third parties (eg by administering the Website and ensuring its proper functioning, ensuring the quality of services provided and security of the Company's assets, to prevent violations, fraud in using our services, defend claims or defend their rights, collection and analysis of statistics, market analysis, etc.);

  • In order to fulfill our obligations under the law.

III. PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF REGISTRATION, IDENTIFICATION AND PROVISION OF SERVICES ON THE WEBSITE

After you create an Account and (or) register to receive a real estate report on the Website, the Company processes the following personal data of you: name, surname, e-mail. email address, phone number, encrypted password, links to Facebook and Google accounts (if you sign in with these accounts).

The Company retains this personal data until you cancel the created Account or revoke the consent, or to the extent necessary to achieve the purposes for which they are processed, as well as in accordance with such data retention requirements established by law, statute of limitations to protect or defend if any, to the extent necessary for that purpose.

IV. PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING

For the purpose of direct marketing, in order to provide newsletters, offers and information about the Company's services, the Company processes the following personal data of you: name, surname, telephone number (if you provide), e-mail. email address, information about the property (if you provide it), information about the intention to buy or sell the property. We will pass this information on to our broker partners so that they can contact you and discuss your need to buy and / or sell real estate.

Your personal data may be processed for direct marketing purposes in the following ways:

  • el. You can receive a newsletter by e-mail or SMS with offers and news from us and our partner-brokers;

  • el. by e-mail or SMS to receive a request for feedback on the services provided to you by us or our broker partners.

You may opt out of our direct marketing communications at any time. You can do this by clicking on the link at the bottom of the messages we send, informing us by e-mail. info@untu.nl by email or by phone 37052030456 ‬

We may work with third parties, such as online advertising developers and ad exchanges, to advertise on the Internet, and we may work with third party analytical service providers to help evaluate and provide us and / or third parties with information about the use of such advertisements. third-party sites and advertisements and reviews of our content.

Data about your online activities may be collected so that we or third parties can later display content that is relevant to your individual interests (for more information, see the Policy section on cookies).

Personal data will be processed for direct marketing purposes for 5 years from the date of receipt of the consent to process the data for this purpose, unless you withdraw the consent earlier.

V. PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF ADMINISTRATION OF REQUESTS

The Company processes your personal data when you submit a request and / or complaint to it by e-mail, post or telephone.

The company processes your personal data in the following cases:

  • To ensure the quality of its services in order to administer requests and / or complaints;

  • Based on your consent, which you express through your active actions by submitting a request and / or complaint.

The Company will protect the personal data provided by you in order to administer requests and / or complaints, ensure the quality of its services, to the extent necessary to examine and respond to your request and / or complaint, as well as in accordance with the requirements for such documents. , during the limitation periods, to bring or defend legal claims and, if so, to the extent necessary for that purpose.

VI. PROCESSING OF PERSONAL DATA OF THE COMPANY'S CONTRACTORS AND BUSINESS PARTNERS

The Company processes the personal data of different categories of data subjects (for example, business partners-brokers, suppliers, counterparties, as well as their employees, representatives and agents, other persons visiting the Company). The following data (name, surname, place of work, position, contact information, region of activity, information on individual activities, information on the use of the Company's platform for brokers) is collected and processed for the following purposes and on appropriate grounds:

  • In establishing, maintaining and developing business, professional or other legal relations with the Company;

  • Concluding, executing, administering transactions, contracts and agreements;

  • Developing and ensuring the legitimate interests of the Company;

  • Defending the Company against lawsuits, claims, claims brought against it;

  • In the performance of the Company's duties under applicable law.

The Company retains the personal data of these persons to the extent of the contract, business relationship or to the extent necessary to achieve the purposes for which they are processed, as well as in accordance with such data retention requirements established by law, statute of limitations or if any, to the extent necessary for that purpose.

VII. PROCESSING OF PERSONAL DATA ON THE WEBSITE

In the event that you visit our Website, the Company may process the visitor’s IP address, network and location data when the visitor provides it. Data is collected with the help of cookies and other similar technologies on the basis of user consent.

VIII. COOKIES

What are cookies?

When you visit the Website, we want to provide content and features that are tailored to your needs. This requires cookies - small text files (up to several KB) that your web browser places on your computer, tablet or other smart device when you visit our Website. They allow the Website to store data such as:

  • login details (IP address of the connecting device, connection time, city from which to connect);

  • browser type;

  • demographics (age group, gender, occupational or marital status);

  • data on how you browse the Website (which pages of the Website you visit, what services you are interested in, etc.).

Cookies help us to identify you as a previous visitor to a particular website, save your history of visiting the Website and customize the content accordingly, speed up searches on the Website, create a convenient and friendly website environment, present it more efficiently and reliably. Cookies also help to ensure the smooth operation of the Website, allow you to monitor the duration and frequency of visits to the Website and collect statistical information about the number of visitors to the Website.

By applying the information we collect about your actions on the Website, we may work with analytical service providers to help evaluate and provide us and / or third parties with information about the use of advertisements on third-party websites and reviews of advertisements and our content.

Why do we use cookies?

With cookies we aim to:

  • to ensure the efficient and safe operation of the Website; we use cookies to support our security features that help detect and identify instances of misconduct on our Website;

  • ensure the proper functioning of all functions of the Website, such as ordering services, filling in the order form, etc .;

  • to improve the operation of the Website; by monitoring the use of cookies, we can improve the operation of the Website, use of services, develop existing services, improve functionality;

  • analyze performance when you visit our Website from other websites, other devices or devices;

  • identify returning visitors to the Website; they help to show relevant information to visitors, to remember their personal settings;

  • analyze your habits so that the operation of the Website and the Account is convenient, efficient and meets your needs and expectations, for example, ensuring that you can easily find everything you are looking for;

  • measure the flow of information and data sent to our Website; we use cookies for statistics on the number of users who visit the Website and the use of the Services;

  • targeted marketing, advertising; By using cookies, we may collect information in order to provide advertising or content for a specific browser by creating different target groups. we may use cookies to display appropriate advertising both on and off our website.

How are cookies used for advertising purposes?

Advertising cookies and other advertising technology, such as pixels and tags, help us deliver advertising messages more effectively. They also help us provide research and reports to advertisers, understand and improve our services, and know when content was shown to you.

What cookies do we use?

Each time you visit our Website, long-term cookies may be created that remain on your computer after you log out and will be used when you visit our Website again; they are valid and are not deleted when you stop browsing the Website, and / or short-term (session) type cookies that expire and are deleted when you stop browsing the Website.

All cookies used by us are used only with your prior consent, except for the necessary technical cookies. You can express your consent by clicking the "I Agree" button in the cookie bar at the bottom of the website page.

Below we list the cookies used on the Website according to their type, description, moment of creation, data collected and validity period.

Types of cookies

The following types of cookies may be used on our website:

Required technical cookies

These cookies are necessary for the Website in order for you to browse and use the features of the Website, such as memorizing the information entered in the forms during the session, accessing secure areas of our Website. Without these cookies, it would become impossible to provide certain services on the Website or it would not work as smoothly as it should. For this reason, it is not possible to refuse the necessary technical cookies.

Functional cookies

By using these cookies, website visitors can avoid changing the settings every time they visit the website. These cookies help you remember your preferences and settings (such as languages). Functional cookies also remember the changes you have made, as well as other actions, such as when you leave a comment on the Website (if such an option is provided). Functional cookies do not track your actions on other websites.

Analytical cookies

Analytical cookies show us whether you have already visited the Website. These cookies help us track the number of users and the frequency of their visits. These cookies collect information about the use of the Website and help to improve the operation of the Website. For example, analytical cookies can show which pages are most frequently visited, help to record problems on the Website, and so on.

Targeted (advertising) cookies

These cookies allow us to record your visit to our website, the pages you have visited before and the links you have followed. We use this information to provide you with advertising that is relevant to your interests. Advertising - Targeted marketing cookies let us know if you have already seen an ad and how long it has been since you saw it. We may use third-party cookies to serve you more personalized advertising.

Descriptions of cookies used on our website:

First party (our) cookies

The name of the cookie Purpose Expiry date Cookie type

The name of the cookie Purpose Expiry date Cookie type
PHPSESSID Preserves user session state across page requests. Session HTTP Cookie
wizardState Store wizard state Persistent Local storage
CONSENT Store cookie consent state 1 year HTTP Cookie
hash Remember user authorization 3 months HTTP Cookie

Third party cookies

The name of the cookie Provider Purpose Expiry date Cookie type
__utma Google Analytics Calculate days and time to purchase. 1 year HTTP Cookie
__utmb Google Analytics Store time of visit. 1 day HTTP Cookie
__utmc Google Analytics Store time of visit. Session HTTP Cookie
__utmt Google Analytics Store number of service requests. 10 minutes HTTP Cookie
__utmz Google Analytics Store used keyword and search engine. 6 months HTTP Cookie
_fbp Facebook Store and track visits across websites. 3 months HTTP Cookie
_ga Google Analytics Store anonymized statistics. 1 year HTTP Cookie
_gcl_au Google Tag Manager Store and track conversions. Persistent HTTP Cookie
_gid Google Analytics Count and track pageviews. 1 day HTTP Cookie
_hjAbsoluteSessionInProgress Hotjar Store unique visits. 1 day HTTP Cookie
_hjid Hotjar Store a unique user ID. 1 year HTTP Cookie
_hjTLDTest Hotjar Determine cookies can be shared across subdomains Session HTTP Cookie
fr Facebook Deliver a series of advertisement products. 3 months HTTP Cookie
C Adform Identifies if user’s browser accepts cookies. 1 – Cookies are allowed, 3 – Opt-out If C=1 - 60 days, If C=3 - 3650 d. HTTP Cookie
TPC Adform Identifies if user’s browser accepts third party cookies 14 d. HTTP Cookie
GCM Adform Identifies if there is a need to re-check partner‘s cookie matching existence 1 d. HTTP Cookie
CM Adform Identifies if there is a need to re-check partner‘s cookie matching existence (set by AdServing) 1 d. HTTP Cookie
CM14 Adform Identifies if there is a need to re-check partner‘s cookie matching existence (set by Cookie Matching) 14 d. HTTP Cookie
token Adform Security token for opt out functionality Session HTTP Cookie
otsid Adform Advertiser specific opt-out 3650 d. HTTP Cookie
uid Adform Unique identifier 60 d. HTTP Cookie
cid Adform Cookie id (legacy) – same as uid 60 d. HTTP Cookie
adtrc Adform Identifies if browser information was gathered 7 d. HTTP Cookie
SR Adform Sequential rotator information – contains total impressions, daily impressions, total clicks, daily clicks, and last impression date 1 d. HTTP Cookie
CT Adform Identifies last click membership for 3rd party pixels on advertiser’s pages 1 h HTTP Cookie
EBFCD Adform Identifies daily frequency capping for expanding banner 7 d. HTTP Cookie
EBFC Adform Identifies total frequency capping for expanding banner 7 d. HTTP Cookie
CFFC Adform Compound banner frequency capping 7 d. HTTP Cookie
DigiTrust.v1.identity Adform User identifier set by DigiTru.st, independent industry body 7 d. HTTP Cookie

Third-party cookies and plug-ins

Some cookies on the Website are provided by other third parties (such as advertising and analytics service providers). These third parties use their own cookies to analyze how much and how visitors visited the Website, from what other websites they got to the Website, where they moved on, and so on. Companies that create and use such cookies have their own policies and we have no influence on the creation or storage of such cookies. Other third-party cookies and plug-ins - On some pages of the Website, other entities (such as social network operators) may also use their own cookies to tailor applications or applications they create to your needs. We collect the information collected and transmitted by these cookies during their collection and transmission together with their owners as joint controllers, but we do not control and are not responsible for how they will process and use your information in the future. Due to the specifics of the operation of cookies, we do not have access to the information transmitted by these cookies, just as other entities do not have access to the information collected by the cookies we set.

Our website uses the following third-party cookies and / or plug-ins:

  • Facebook Pixel (Facebook analytics service) and Facebook cookies;

  • Facebook account login integration;

  • Google Account Login Integration

You can find out how these companies use the information we collect from cookies in their privacy policies or by contacting them directly.

Facebook Pixel

Our Website uses small pieces of JavaScript code that are installed on all pages of our Website. These pieces of code, called pixels, have many functions, through which we collect information about clicks on Facebook ads and visitors to the Website, information about the website where such ads were placed and from which the visitor entered the Website, visitor browsers. information and IP address and visitor clicks, etc. actions on the Website.

Managing and deleting cookies

When you use a browser to access content we provide, you can configure your browser to accept all cookies, reject all cookies, or be notified when a cookie is sent. Every browser is different, so if you don’t know how to change your cookie settings, check out its help menu. Your device's operating system may contain additional cookie controls.

If you do not want information to be collected through cookies, use the simple procedure available in most browsers to allow you to opt out of the use of cookies: Chrome; Firefox; Internet Explorer; Edge; Safari; Opera.

To learn more about how to manage cookies, visit: http://www.allaboutcookies.org/manage-cookies/ or http://www.youronlinechoices.com/ .

Please note that in some cases, deleting cookies may slow down your Internet browsing, restrict the operation of certain features of the Website or block access to the Website.

IX. DATA PROCESSORS AND OTHER DATA RECIPIENTS

The company uses certain service providers (data processors) to process your personal data.

Such data controllers are: data processing service providers, data center service companies, Internet browsing or internet activity analysis and service companies, software development, provisioning, maintenance and development companies, accounting services companies, information technology infrastructure service companies companies, communication, security, call service companies and other service providers to whom your personal data is disclosed only to the extent necessary for the provision of their services.

With the option to connect to the Website through Facebook or accounts, Account Creation Information will be passed on to Account Managers to ensure proper connection to the Website.

If there is a sufficient legal basis (for example, when it is necessary for concluding or executing a contract with you and when you have been informed about such transfer), the data may be transferred to our business partners-brokers.

We must transfer your personal data to state supervisory authorities on the grounds and in cases provided for by law.

With the exceptions listed below, we process your personal data in the territory of the European Union. We do not currently intend to transfer or transfer your personal data to third countries.

Please note that certain data about your visit to the Website or data generated by your visit to our Website (such as IP address, location, cookies, settings and information of the browser or device you are using, browsing date, time, duration, other browser and device activity) and site navigation) may be processed, transmitted or made available to entities operating inside and outside the European Economic Area (EEA) using Google Analytics, Facebook Ads, and similar services, functionalities, or products, such processors or recipients are companies located in the United States or other non-EEA countries).

Please note that personal data may be less protected in non-EEA countries than in EEA countries. We closely monitor the evolving case law and guidelines of the Court of Justice of the European Union and data protection supervisors on transfers of data outside the EEA, and carefully assess the conditions under which such your data is transferred and may be further processed and stored after transfer to the above entities. To ensure the appropriate level of data security and to guarantee the lawful transfer of data, we create Standard Terms and Conditions approved by the European Commission or follow other terms and conditions established by BDAR.

Your personal data may be provided to other data recipients only on the grounds established by law.

X. DATA RETENTION PERIOD

Retention of your personal data for longer than specified above may take place when:

  • It is necessary for the Company to be able to defend itself against claims, claims or lawsuits and exercise its rights;

  • There are reasonable grounds for suspecting that an illegal act is under investigation;

  • Your data is necessary for the proper resolution of a dispute or complaint;

  • Backups and other purposes related to the operation and maintenance of information systems or for similar purposes;

  • In other cases provided for in the legislation.

XI. YOUR RIGHTS IN THE FIELD OF PERSONAL DATA PROTECTION

To the extent and under the conditions set out in the legislation applicable to your personal data, you have the following rights:

  • Get acquainted with your personal data and how they are processed;

  • Require the correction of incorrect, inaccurate or incomplete data;

  • Require the deletion of your personal data or restrict the processing of your personal data when personal data are processed in breach of legal requirements or when there is another legal basis;

  • Require the transfer of your personal data to another data controller or provide it directly in a form convenient for you (applies to those personal data which you have provided and which are processed by automated means on the basis of a contract or consent);

  • The right to object to the processing of your personal data if it is processed on the basis of a legitimate interest, unless there are legitimate reasons for such processing or to make, enforce or defend legal claims;

  • The right to withdraw consent at any time if your personal data is processed on the basis of consent.

In cases when you think that your personal data is being processed illegally or your rights related to data processing are being violated, you have the right to contact the State Data Protection Inspectorate (for more information, visit www.vdai.lrv.lt) and submit it to it. complaint.

The Company recommends that you contact the Company by email before submitting a formal complaint. email info@untu.nl to find a suitable solution to the problem.

How to exercise your rights?

In order to exercise his / her rights listed above, the Client must submit the completed application to the Company in person, by post, through a representative or by electronic means. The request must be legible, signed, it must state the Client's name, surname, place of residence, contact details and information on the reason, what rights and to what extent it is desired to exercise, and information on how to receive a response.

The Company has the right to verify the identity of the applicant when executing the Customer's request. At the request of the Company, if the request is submitted directly, the Customer must provide an identity document to the Company's employee responsible for personal services. If the application is submitted by post, the application must be accompanied by a copy of an identity document certified in accordance with the procedure established by legal acts;

Upon receipt of your request and successful verification of your identity, the company will provide you with information on the action taken on your request no later than one month after receiving your request and completing the verification procedure. Depending on the complexity and number of requests, the Company has the right to extend the one-month period for another two months, notifying you no later than one month after receiving your request and completing the verification procedure and stating the reasons for such extension.

When implementing the Client's rights related to personal data:

  • has the right to ask the Client to specify the submitted request;

  • Provides information to the Customer to the extent that ensures that the rights of other persons are not violated, if certain information about the Customer is also related to other persons.

The Company, in case of the grounds and (or) circumstances established by legal acts, has the right to refuse to satisfy your request and will inform you about it in writing, giving the reasons for such refusal.

XII. WHAT WAYS AND WHAT CONTACTS CAN YOU CONTACT US?

If you have any questions regarding the Policy or have any requests regarding the processing of your personal data, you may contact us at:

El. email: info@untu.nl

XIII. OTHER PROVISIONS

The Company may update the Policy at any time. The Company will notify Customers of updates by posting a new version of the Policy on the Website together with the date of the last change. Customers understand that by continuing to use this website after the Policy has been updated, they agree to the changes made.

If any provision of the Policy is held to be invalid or inapplicable, that provision shall not affect the legality and enforceability of the remaining provisions of the Policy.

The Policy has been applicable since its publication on the Company's Website.